SHIPPING POLICY

Effective Date: 11 February 2026
Last Updated: 11 February 2026

At Dealdisha Enterprise Private Limited, we strive to ensure safe and timely delivery of your orders placed through https://decollection.in/ (“Platform”).

1. SHIPPING METHOD

All orders are shipped through registered domestic courier partners and/or India Post (Speed Post).

Once your order is dispatched, you will receive:

  • Shipment confirmation email

  • Tracking details (if available)

Delivery is available within India only.

2. DISPATCH TIMELINE

Orders are typically dispatched within 1–3 business days after order confirmation and successful payment.

Dispatch timelines may vary during:

  • Sale periods

  • High order volumes

  • Public holidays

3. DELIVERY TIMELINE

Orders are generally delivered within 5–7 business days from dispatch date, depending on location.

Delivery timelines are subject to courier company norms and service availability in your area.

While we aim for timely delivery, Dealdisha Enterprise Private Limited shall not be liable for delays caused by:

  • Courier or postal service delays

  • Incorrect shipping address provided by customer

  • Natural disasters

  • Government restrictions

  • Strikes or operational disruptions

4. DELIVERY ADDRESS

Orders will be delivered to the shipping address provided at checkout.

Customers are responsible for ensuring that:

  • Address details are accurate and complete

  • Contact number is reachable

Incorrect or incomplete address details may result in delivery failure.

5. FAILED DELIVERY ATTEMPTS

If delivery fails due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept order

The order may be returned to us.

In such cases:

  • Re-shipping charges may apply

  • Refund (if applicable) will be processed after deducting shipping/logistics costs

6. SHIPPING CHARGES

Shipping charges (if applicable) will be clearly displayed at checkout before payment.

Shipping charges are non-refundable unless the return is due to our error (damaged/incorrect product).

7. EXCHANGE & REPLACEMENT SHIPMENTS

For approved exchange or replacement requests:

  • Replacement product will be dispatched within 3–5 business days after inspection and approval of returned product.

  • Delivery timeline will depend on courier service norms.

8. FORCE MAJEURE

We shall not be held liable for delays or failure in delivery due to events beyond reasonable control including:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Pandemic-related delays