PRIVACY POLICY

Effective Date: 11 February 2026
Last Updated: 11 February 2026

INTRODUCTION

This Privacy Policy describes how Dealdisha Enterprise Private Limited and its affiliates (collectively “Dealdisha Enterprise Private Limited”, “we”, “our”, or “us”) collect, use, store, and protect your personal data through our website https://decollection.in/ (hereinafter referred to as the “Platform”).

This Privacy Policy is issued in compliance with:

  • The Digital Personal Data Protection Act, 2023

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Other applicable Indian laws

Please note:

  • You may browse certain sections of the Platform without registering.

  • We do not offer products or services outside India.

  • All personal data is stored and processed within India.

  • By using this Platform, you agree to this Privacy Policy, Terms of Use, and applicable laws of India.

If you do not agree with this Privacy Policy, please do not use the Platform.

1. COLLECTION OF INFORMATION

We collect only the minimum information necessary to provide access to our Platform and services.

Information Collected

A. Personal Information

  • Name

  • Email address

  • Mobile number

  • Username and password (stored in encrypted format)

B. Usage Information

  • Login activity

  • Pages visited

  • Device/browser type

  • IP address

  • Basic interaction data for improving platform performance

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Maintain login sessions

  • Analyze traffic patterns

  • Improve website functionality

Users may disable cookies through browser settings. However, some features of the Platform may not function properly without cookies.

What We Do NOT Collect

  • No credit/debit card details

  • No bank account details

  • No UPI or payment credentials

  • No biometric data

  • No OTPs, PINs, or passwords for financial services

⚠️ We will never ask for sensitive financial or authentication details via email, SMS, or phone.

2. USE OF INFORMATION

We use your information strictly to:

  • Create and manage user accounts

  • Authenticate login access

  • Provide order tracking and account history

  • Communicate essential service-related updates

  • Improve platform security and performance

  • Detect misuse, fraud, or unauthorized access

  • Comply with legal obligations

Marketing communication, if any, will always include an opt-out option.

3. SHARING OF INFORMATION

We do not sell or rent your personal data.

Information may be shared only:

a. Internal Use

With authorized internal teams for platform operations, support, and compliance purposes.

b. Service Providers

With logistics, hosting, payment gateway, or technical service providers strictly for order fulfillment or service maintenance, under confidentiality obligations.

c. Legal Requirements

With government agencies, law enforcement authorities, or courts when required by law or valid legal process.

4. SECURITY PRACTICES

We implement reasonable technical and organizational safeguards including:

  • Password encryption

  • Secure server infrastructure

  • HTTPS encryption

  • Restricted internal access controls

  • Regular system monitoring

However, no internet-based system is completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

5. DATA RETENTION & DELETION

  • Account data is retained while your account remains active.

  • Inactive accounts may be retained for up to 12 months for legal, audit, or security purposes.

  • Data required under law may be retained as mandated.

  • After the retention period, data is securely deleted or anonymized.

You may request deletion of your account by contacting the Grievance Officer.

6. USER RIGHTS (Under DPDP Act, 2023)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of personal data

  • Withdraw consent for non-essential processing

  • Seek grievance redressal

Requests may be submitted to the Grievance Officer.

7. CHILDREN’S PRIVACY

Our Platform is not intended for individuals below 18 years of age.

We do not knowingly collect personal data from minors.
If we become aware that a minor has provided personal information without lawful guardian consent, such information will be deleted.

8. CONSENT

By registering or using the Platform, you consent to the collection and use of your information as outlined in this Privacy Policy.

If you provide information on behalf of another person, you confirm that you are authorized to do so.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after updates constitutes acceptance of the revised Policy.

10. GRIEVANCE OFFICER

In accordance with applicable laws, the details of our Grievance Officer are as follows:

Company Name: Dealdisha Enterprise Private Limited
Designation: AAKHI DEY (DIN)

Address:
7, 18, 218, Poddar Court,
Rabindra Sarani, Lal Bazar,
Kolkata, West Bengal – 700001

📞 Phone: +91 7501885167
✉️ Email: dealdishaen@gmail.com / partha@decollection.in
🕘 Working Hours: Monday – Friday (9:00 AM – 6:00 PM)